Frequently Asked Questions

About the service

We give you a personal shipping address and return address in Spain. You use it to receive your parcels and we take care of the rest. It is fast, cheap and easy.

Many Spanish stores and sellers simply do not ship abroad. With a Spanish address you can buy from them as if you lived in Spain, and then have your parcel forwarded to you.

For buyers who want to shop in Spain, and for sellers who want to sell in Spain or need a Spanish return address. Basically, if you need a foot in Spain, we are your foot.

No. The whole point is that you do not need to live in Spain. You can be anywhere and still shop like a local.

No. Our website, our service and our support are in English. A little "hola" is always appreciated though.

No. Individuals, small shops, big sellers and Amazon sellers all use our addresses and services.

Parcel forwarding, distribution in Spain (storage and low-cost shipping across Spain), a return address in Spain, support for Amazon FBA sellers, a buyer online service and a post office box in Burjassot (Valencia). See all of them on our services page.

Our post office box is in Burjassot, Valencia, Spain. Sunny, friendly and very good for paella.

Yes, we are real people with a real address in Spain. You can read our Terms of use, Privacy policy and GDPR information at the bottom of every page, and you can also check our reviews on Trustpilot.

Yes. Visit our blog for tips about shopping in Spain, shipping and selling online.

You can find reviews from our customers on Trustpilot. The link is on our website.

Use the contact page and we will get back to you as soon as we can. You can contact us at any time.

Absolutely. Lots of our customers are businesses, from tiny online shops to professional sellers.

Not at all. Sign up, get your Spanish address, use it at checkout. That is basically it.

Couriers and stores have their own calendars, and Spain has a lot of local holidays. If something is delayed around a holiday, it is probably the holiday, not you.

Please do! Your friends will thank you, and so will we.

Your Spanish address

It is a real address in Spain that is assigned to you. You can use it at checkout in any shop, marketplace or website as your delivery address.

In about a minute. Sign up and your personal Spanish address is ready.

It is assigned personally to you, so your parcels are identified as yours when they arrive.

Yes. Use it as your shipping address in any store, marketplace or website that delivers in Spain.

You can use your Spanish address for delivery. For billing, use the address that matches your payment card or payment method, otherwise the store may block your order.

You can use it as a delivery address. Some websites need a local phone number or a Spanish tax ID for registration, which is a rule of that website and not ours.

Yes. Many customers use it to buy on Amazon España.

Yes, but remember that the parcel is for your account. Always send parcels with the name and address details that we gave you.

Use your own name together with the address details shown in your client area. That is how we know the parcel is yours.

Do not panic. Log into your client area and copy the address again. If something went wrong, contact us and we will help.

If you need to change something in your account, contact us and we will tell you how.

If you need something special, such as several addresses for a business, contact us and we will find the best option.

We also offer a post office box in Burjassot, Valencia. Check your client area to see exactly which address applies to you.

We recommend using the address only for your own purchases, so that parcels are never mixed up.

Signing up is free. Take a look at Shipping prices for the costs of the services you use.

Receiving parcels

Buy as usual, write your Spanish address at checkout, and we receive the parcel for you. Then you decide what to do with it.

Yes. We accept parcels from any store, website, marketplace or private seller.

Yes. We accept parcels from any courier, postal service or local delivery company.

Yes. We accept parcels sent from any country in the world.

You can follow your parcels from your client area. Keep the tracking number from the store so you know when to expect it.

Yes, that is exactly what we are for. Use your Spanish address and the seller will see a normal delivery in Spain.

Yes. Second-hand platforms and private sellers are fine, as long as the item can legally be sent.

Yes, you can receive as many parcels as you like.

Big parcels are welcome, but they may cost more to forward. Check the Shipping prices page, and if your item is huge, contact us first.

Of course. Tiny parcels are welcome too, from a single sock to a cufflink.

Make sure your name and address details are written exactly as shown in your client area. If there is a problem, contact us and we will help.

Tell us as soon as you notice it and keep the packaging and the tracking number. We will tell you what to do next.

First check the tracking with the courier. If the courier says it was delivered and you do not see it, contact us with the tracking number.

Contact the seller and the courier right away and contact us too, so we can help you correct the situation.

It is better to always have a tracking number, because it makes everything faster and easier to check.

Yes. Letters and documents are welcome. Just make sure they are addressed with your name and address details.

We recommend paying online in advance. Cash on delivery can complicate things, so please contact us before ordering.

Only parcels addressed to you should be sent to your Spanish address.

Storage conditions are explained in our Terms of use. If you need more time, contact us.

Forwarding & shipping

You buy in Spain, the parcel arrives at your Spanish address, and we forward it to you wherever you live.

Log into your client area, choose the parcel and tell us where to send it.

It depends on the size, the weight and the destination. Use the calculator on the Shipping prices page to see the price.

Yes. The Shipping prices page includes a calculator so you know the price before you ask us to ship.

We choose the best option for your destination. Look at Shipping prices for the available options.

Depending on the destination, you will see different options. Check your client area when you request the shipment.

It depends on the destination and the shipping option you choose. You will see the estimate when you choose it.

Yes, you will find the tracking information in your client area.

Yes. Each time you ask for a shipment you can say where it should go.

Yes, you can tell us to send it to a different recipient. Just write the details carefully.

Ask us about it. Combining parcels can sometimes help you save on shipping. contact us if you want to know more.

If you need something special like this, contact us before you buy and we will tell you what is possible.

Customs rules depend on your destination country and on what you buy. Spain is in the European Union, so for non-EU destinations there may be duties or taxes to pay in your country.

We include the information needed for the shipment. If you have questions about your specific destination, contact us.

Yes, you can use our services to organise returns to the seller. contact us so we can explain how it works in your case.

If you changed your mind and want to send it somewhere else again, contact us. We will find a way.

If the shipment has not left yet, there is a chance. Contact us quickly with the details.

Check the Terms of use and the options in your client area. If you want to be extra safe, ask us about it before shipping.

For sellers & returns

We offer distribution in Spain, including storage and low-cost shipping across Spain, and a return address in Spain.

It is a Spanish address that sellers can use for customer returns. It is very useful for sellers such as those on Amazon España who need a return address in Spain.

Yes. We have a service page dedicated to Amazon FBA (Fulfillment by Amazon).

Yes. Many sellers use it as a return address for Amazon España.

We have a response service for Spanish customers available on request. contact us to ask about it.

Yes, storage is part of our distribution service in Spain.

Yes. Our distribution service includes low-cost shipping across Spain.

The legal and tax requirements depend on your business. We can help with the logistics, but for legal and tax questions please ask a professional advisor.

It depends on your business and your country. We are not tax advisors, so please check with a professional.

Yes. We accept shipments from any country, so your stock can arrive from China or anywhere else.

For big shipments like pallets, contact us first so we can plan it together.

Yes, our return address in Spain is designed for that. contact us to learn how it works for your business.

Please contact us with the destination so we can tell you the available options and prices.

Please contact us with the destination and we will check the options.

It is a service for buyers who want to shop online in Spain. See the Buyer online page on our website to learn more.

If you have many shipments, contact us and we will study your case.

Account & sign up

Click "Signup for free", enter your first name, last name and email, accept the terms of use and you are done. You can sign up for free right now.

Yes. You can sign up quickly with your Google, Apple, Amazon or Facebook account.

Yes, signing up is free. You only pay for the services you decide to use.

Use the Login link in the main menu to go to your client area.

Use the password recovery option on the login page. If you used a social account such as Google, just log in with that account.

You can change it from your client area or ask us to help. contact us if you cannot do it.

Please use one account per person or business. If you need something special, contact us us.

Sometimes it is necessary for security or legal reasons. We will tell you if we need anything from you.

Yes. You must accept the Terms of use to create an account.

Check your spam folder first. If it is not there, contact us and we will fix it.

Yes, one account can be used for different services. contact us if you have any doubt.

There is no need. Just log into your client area. New here? You can sign up for free in a minute.

Prices & payments

Signing up is free. Costs depend on the services you use, like forwarding. See the Shipping prices page for details.

On the Shipping prices page, with a calculator that helps you check the price of your shipment.

We want prices to be clear. Check the Shipping prices page and the Terms of use, and if something is not clear to you, ask us.

You will see the available payment methods at checkout in your client area.

Yes. If you need an invoice for your records or your business, you can find it in your client area or ask us.

Storage conditions are explained in our Terms of use. For longer storage or big volumes, contact us.

Often it is. Ask us how to combine your parcels in order to save money.

Our refund conditions are in the Terms of use. If you have a problem, contact us and we will help.

The price depends on the weight and size of your shipment and the destination. Use the calculator to know it.

Customs duties and taxes in your country are usually separate from the shipping price. Check your local rules.

Check which currencies are available at checkout in your client area.

Privacy & security

We take privacy seriously. Read our Privacy policy and GDPR information for the details.

Yes. We have GDPR information available at the bottom of our website.

We only use your data as explained in our Privacy policy. Please read it for the details.

We are not nosy. We handle parcels with care and follow our Terms of use and Privacy policy.

Yes. Signing up with Google, Apple, Amazon or Facebook is optional, and we only use the basic data needed to create your account.

Never. Please do not send card numbers, passwords or sensitive data by email, and be careful with fake messages.

When in doubt, do not click links. Log in directly through our website or contact us us.

You have rights over your data under GDPR. contact us and we will tell you how to exercise them.

Yes, like most websites. You can choose what to accept in the cookie banner.

Yes. contact us and we will answer as soon as we can.

Stores we accept

Yes! We accept parcels from Amazon, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Amazon España are welcome here, just like parcels from any other store.

Yes. If Amazon Warehouse ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from El Corte Inglés, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Zara are welcome here, just like parcels from any other store.

Yes. If Zara Home ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Mango, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Pull&Bear are welcome here, just like parcels from any other store.

Yes. If Bershka ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Stradivarius, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Massimo Dutti are welcome here, just like parcels from any other store.

Yes. If Oysho ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Lefties, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Springfield are welcome here, just like parcels from any other store.

Yes. If Women'secret ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Cortefiel, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Desigual are welcome here, just like parcels from any other store.

Yes. If Scalpers ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from El Ganso, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Sfera are welcome here, just like parcels from any other store.

Yes. If Bimba y Lola ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Tous, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Loewe are welcome here, just like parcels from any other store.

Yes. If Camper ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Pikolinos, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Hawkers are welcome here, just like parcels from any other store.

Yes. If Zalando ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from ASOS, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Shein are welcome here, just like parcels from any other store.

Yes. If Temu ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from AliExpress, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Banggood are welcome here, just like parcels from any other store.

Yes. If eBay ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Wallapop, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Vinted are welcome here, just like parcels from any other store.

Yes. If Milanuncios ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Etsy, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Miravia are welcome here, just like parcels from any other store.

Yes. If Walmart ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Target, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Best Buy are welcome here, just like parcels from any other store.

Yes. If Costco ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Nike, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Adidas are welcome here, just like parcels from any other store.

Yes. If Puma ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from New Balance, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Decathlon are welcome here, just like parcels from any other store.

Yes. If Sprinter ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Foot Locker, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from IKEA are welcome here, just like parcels from any other store.

Yes. If Leroy Merlin ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Bricomart, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Zara Kids are welcome here, just like parcels from any other store.

Yes. If PcComponentes ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Coolmod, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from MediaMarkt are welcome here, just like parcels from any other store.

Yes. If Fnac ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Apple Store, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Samsung Store are welcome here, just like parcels from any other store.

Yes. If Xiaomi Store ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from GAME, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Xtralife are welcome here, just like parcels from any other store.

Yes. If Steam hardware shop ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Casa del Libro, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Amazon Books are welcome here, just like parcels from any other store.

Yes. If Sephora ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Douglas, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Primor are welcome here, just like parcels from any other store.

Yes. If Druni ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Perfumerías Avenida, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Promofarma are welcome here, just like parcels from any other store.

Yes. If Carrefour ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Alcampo, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Lidl are welcome here, just like parcels from any other store.

Yes. If Mercadona ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Ale-Hop, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Tiger are welcome here, just like parcels from any other store.

Yes. If Lladró ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Swarovski, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Pandora are welcome here, just like parcels from any other store.

Yes. If Back Market ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Idealo, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Wish are welcome here, just like parcels from any other store.

Yes. If Alibaba ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Walmart Marketplace, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Shopify stores are welcome here, just like parcels from any other store.

Yes. If WooCommerce stores ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Yes! We accept parcels from Small local shops, and from any other store too. Just use your Spanish address at checkout.

Of course. Parcels from Your cousin's online shop are welcome here, just like parcels from any other store.

Yes. If The shop on the corner ships to a Spanish address, it can ship to yours. And the same goes for every other store.

Couriers we accept

Yes, we accept shipments delivered by Correos, and by any other courier.

Of course! Correos Express is welcome here, and so is every other courier.

Yes. It does not matter if it comes with SEUR or with any other courier, we accept them all.

Yes, we accept shipments delivered by MRW, and by any other courier.

Of course! GLS is welcome here, and so is every other courier.

Yes. It does not matter if it comes with ASM or with any other courier, we accept them all.

Yes, we accept shipments delivered by DHL, and by any other courier.

Of course! DHL Express is welcome here, and so is every other courier.

Yes. It does not matter if it comes with UPS or with any other courier, we accept them all.

Yes, we accept shipments delivered by FedEx, and by any other courier.

Of course! TNT is welcome here, and so is every other courier.

Yes. It does not matter if it comes with DPD or with any other courier, we accept them all.

Yes, we accept shipments delivered by Nacex, and by any other courier.

Of course! Envialia is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Tipsa or with any other courier, we accept them all.

Yes, we accept shipments delivered by Zeleris, and by any other courier.

Of course! Celeritas is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Paack or with any other courier, we accept them all.

Yes, we accept shipments delivered by InPost, and by any other courier.

Of course! Amazon Logistics is welcome here, and so is every other courier.

Yes. It does not matter if it comes with CTT Express or with any other courier, we accept them all.

Yes, we accept shipments delivered by Chronopost, and by any other courier.

Of course! Colissimo is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Royal Mail or with any other courier, we accept them all.

Yes, we accept shipments delivered by Evri, and by any other courier.

Of course! USPS is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Canada Post or with any other courier, we accept them all.

Yes, we accept shipments delivered by Australia Post, and by any other courier.

Of course! PostNL is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Deutsche Post or with any other courier, we accept them all.

Yes, we accept shipments delivered by La Poste, and by any other courier.

Of course! Poste Italiane is welcome here, and so is every other courier.

Yes. It does not matter if it comes with PostNord or with any other courier, we accept them all.

Yes, we accept shipments delivered by bpost, and by any other courier.

Of course! Japan Post is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Korea Post or with any other courier, we accept them all.

Yes, we accept shipments delivered by China Post, and by any other courier.

Of course! EMS is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Cainiao or with any other courier, we accept them all.

Yes, we accept shipments delivered by Yanwen, and by any other courier.

Of course! YunExpress is welcome here, and so is every other courier.

Yes. It does not matter if it comes with 4PX or with any other courier, we accept them all.

Yes, we accept shipments delivered by SF Express, and by any other courier.

Of course! J&T Express is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Packlink or with any other courier, we accept them all.

Yes, we accept shipments delivered by Ontime, and by any other courier.

Of course! Halcourier is welcome here, and so is every other courier.

Yes. It does not matter if it comes with Estafeta or with any other courier, we accept them all.

Yes, we accept shipments delivered by Aramex, and by any other courier.

Of course! Your local delivery guy is welcome here, and so is every other courier.

Yes. It does not matter if it comes with A courier on a bicycle or with any other courier, we accept them all.

Yes, we accept shipments delivered by The neighbour who offered to bring it, and by any other courier.

Countries we accept

Of course! That is where we live. Parcels sent from inside Spain are the easiest ones, and we also accept parcels from every other country.

Of course! Parcels sent from Portugal are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from France or from anywhere else.

Yes, we accept shipments from Germany, and from any other country in the world.

Of course! Parcels sent from Italy are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from United Kingdom or from anywhere else.

Yes, we accept shipments from Ireland, and from any other country in the world.

Of course! Parcels sent from Netherlands are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Belgium or from anywhere else.

Yes, we accept shipments from Luxembourg, and from any other country in the world.

Of course! Parcels sent from Switzerland are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Austria or from anywhere else.

Yes, we accept shipments from Denmark, and from any other country in the world.

Of course! Parcels sent from Sweden are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Norway or from anywhere else.

Yes, we accept shipments from Finland, and from any other country in the world.

Of course! Parcels sent from Iceland are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Poland or from anywhere else.

Yes, we accept shipments from Czech Republic, and from any other country in the world.

Of course! Parcels sent from Slovakia are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Hungary or from anywhere else.

Yes, we accept shipments from Romania, and from any other country in the world.

Of course! Parcels sent from Bulgaria are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Greece or from anywhere else.

Yes, we accept shipments from Croatia, and from any other country in the world.

Of course! Parcels sent from Slovenia are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Estonia or from anywhere else.

Yes, we accept shipments from Latvia, and from any other country in the world.

Of course! Parcels sent from Lithuania are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Malta or from anywhere else.

Yes, we accept shipments from Cyprus, and from any other country in the world.

Of course! Parcels sent from Turkey are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from United States or from anywhere else.

Yes, we accept shipments from Canada, and from any other country in the world.

Of course! Parcels sent from Mexico are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Brazil or from anywhere else.

Yes, we accept shipments from Argentina, and from any other country in the world.

Of course! Parcels sent from Chile are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Colombia or from anywhere else.

Yes, we accept shipments from Peru, and from any other country in the world.

Of course! Parcels sent from Uruguay are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from China or from anywhere else.

Yes, we accept shipments from Hong Kong, and from any other country in the world.

Of course! Parcels sent from Taiwan are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Japan or from anywhere else.

Yes, we accept shipments from South Korea, and from any other country in the world.

Of course! Parcels sent from India are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Singapore or from anywhere else.

Yes, we accept shipments from Malaysia, and from any other country in the world.

Of course! Parcels sent from Thailand are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Vietnam or from anywhere else.

Yes, we accept shipments from Indonesia, and from any other country in the world.

Of course! Parcels sent from Philippines are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Australia or from anywhere else.

Yes, we accept shipments from New Zealand, and from any other country in the world.

Of course! Parcels sent from United Arab Emirates are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Saudi Arabia or from anywhere else.

Yes, we accept shipments from Israel, and from any other country in the world.

Of course! Parcels sent from Morocco are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from South Africa or from anywhere else.

Yes, we accept shipments from Egypt, and from any other country in the world.

Of course! Parcels sent from Nigeria are welcome, and so are parcels from every other country.

Yes. It does not matter if your parcel is sent from Kenya or from anywhere else.

Yes, we accept shipments from Antarctica (penguins welcome), and from any other country in the world.

Of course! Parcels sent from Narnia are welcome, and so are parcels from every other country.

Weird & wonderful questions

Sadly no. We only handle parcels, not live animals. Llamas are lovely, but they would not fit in the box.

No. Cats are not parcels, no matter how often they sit in boxes.

If a courier brings it and it has a tracking number, we will happily look at it. We would also like to see photos of the launch.

If it comes with a tracking number and does not require a wardrobe to deliver, yes.

We accept parcels from any country in the world. Mars is not a country yet, but we are keeping the paperwork ready.

We accept parcels from any time, as long as the courier delivers during normal working hours.

If the pigeon has a tracking number and can sign, we are in. If not, we will give it a seed.

Yes, any sender is welcome. No parrots at the reception desk, please.

No courier supports hugs yet. We are working on it.

Only in spirit. Perishable food is not what we do, and a cold paella is a sad paella.

The debate about onion or no onion will not be solved by us, and a tortilla is a perishable item. Better eat it fresh.

Yes, as long as it is legal and the courier can deliver it. Big and weird shapes may cost more to forward, so check Shipping prices.

A castle is not exactly a parcel. If it is flat-packed with a manual, contact us and we will think about it.

Your dog can be a co-recipient, but your own name and address details must be on the parcel so we know it is yours.

If the ghost has an account and a valid email, we cannot see why not. Please do not make the parcels float.

No, but it is always nice. Courier drivers like it too.

Siesta is a national treasure and we respect it. Some couriers keep delivering, though.

Your imaginary friend can send as many parcels as they want, as long as a real courier delivers them.

Not officially. But all parcels on our service eventually do.

Then we will treat it like treasure. Tiny parcels are welcome.

Yes. We do not judge packaging, as long as the parcel arrives in one piece.

Unfortunately not. Our dancers are on a permanent coffee break.

Please check with the authorities and a paleontologist before shipping anything older than your grandmother.

We love the thought. If it is a parcel for your own account, send it to your Spanish address. If it is a gift for us, chocolate is always a good idea.

Of course. Art is welcome on every box.

If a courier brings it with tracking, we will accept it. If it vanishes on the way, please talk to the courier.

Probably. But we need a human email address, and a human to accept the terms of use.

No. It has a lot of company, and it will be on its way before it learns the names of the neighbours.

We cannot promise that, but we can promise it will be safe until you wake up.

Absolutely. Hello! contact us any time.

Frequently Asked Questions